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Henderson Furniture Inc. Customer Testimonials
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11/22/10
Rick,
Just wanted to let you know that I loved the chairs from Orient Express, you were so easy to work with, and I appreciate that you were as good as your word! I remember agreeing with you that nobody takes the time to write a good review, so as I am staring at my chairs i love, i wrote one!! thanks,
Suzanne Parlett
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1/29/2010 "Very Helpful & Effecient"
Luis you were great to deal with, very helpful and efficient. I appreciate the extra effort in shipping to Canada. May be helpful to get the contact of a customs broker to give in correlation with the shipping when shipping to Canada.
But you were awesome and everything arrived in a reasonable time and in good shape.
Thanks again,
Kelly McMillan
Alberta, Canada
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1/22/2010 "We love the sofa sectional"
Dear Collette, Rick & Luis
We love the sofa sectional. Thank You for your perseverance, patience's with us and great customer service.
The Brown Family
Manhattan Beach, CA
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3/09/2009 "Thank You"
Luis & Jose,
Thank you very much for your help with the purchase of my new furniture. I received my order last week and I am very pleased with everything. The TV stand looks wonderful !
Christine Alba
Long Beach, CA
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2/27/2009 "We Love our New Furniture"
Rick,
Just wanted to let you know how much we love our new furniture. The price and customer service we received from Henderson Furniture was amazing. Luis in your office went so far as to register our Stainsafe Protection for us. We will certainly contact Henderson Furniture for all our future furniture needs.
Larry and Vickie McCoy
N. Las Vegas, NV
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12/16/2008 " Wonderful Experience "
Dear Rick,
Just wanted to take the opportunity to say thank you and acknowledge the wonderful experience we had doing business with you and Henderson Furniture. We came upon your website while trying to locate a retailer of Jonathan Louis Furniture, and how fortunate we were!
Your location is easy to find, your selection of items is amazing (if it's not in your showroom, it's easily found and ordered), you and your sales staff are friendly, accommodating, and believe in no sales pressure (Marnie was so nice and helpful, and gave great decorating advice!), and your prices are more than competitive (even less than so called discount furniture stores!). Even delivery was a pleasant surprise. Our furniture arrived two weeks earlier than expected and your delivery staff was on time,cautious and friendly.
Overall, it was wonderful doing business with Henderson Furniture and we intend to come back for any future furniture needs. We are already recommending you to all our friends!
Thanks Again,
The Oakes family.
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12/08/2008 " We Are So Happy"
Dear Marnie,
We just wanted to say thank you again for all of your help with our recent order. We are so happy with our new sectional. It is absolutely beautiful!
We are most grateful however, for the service you provided us. We called at noon the day before Thanksgiving and had it in our home that night! Thank you for working so fast to help us pull it all together. It made our holiday extra special! We cannot say enough good things about Henderson Furniture. We have already told our friends about you and are sure we will be using you again in the future!
Thank you again for going out of your way to help us!
Sincerely,
The Braden Family
Lake Arrowhead, CA
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12/05/2008 "Great Experience at a Great Price"
I recently bought a sectional at Henderson Furniture over the internet and email. What a deal! I saved approx $1600. I bought some Robert Michael, Rocky Mountain furniture. It is essentially a sofa, loveseat, ottoman and chaise. I viewed and priced it first in the Bay Area. I then decided to price the same furniture through Henderson and ended up purchasing it.
I worked with Rick and Henderson Furniture. We discussed what I wanted and he drew it all out so there could not be a mistake. Rick was super friendly and worked with me by email to complete the order. When the furniture came into the store, it was shipped to my home by a separate shipping company. The furniture came shrink wrapped. It was in perfect condition upon arrival.
I received the furniture in 3 weeks less time than the local Bay Area furniture store was quoting me. I also received it ahead of schedule for Henderson furniture.
All in all, a great experience at a great price.
Suzanne C. Saratoga, CA
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11/25/2008 "Thank You"
Dear Rick, Thank you and your staff for the great service. Our couch and love seat arrived today and they look fantastic! You really made it very easy every step of the way. I was very lucky to find you--everything worked out so well. Sincerely, Kate
Kathryn "Kate" Hecht, San Francisco, CA / Bodega Bay
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10/13/2008 "Better Price & Quality Furniture"
My wife and I had seen a Jonathan Louis Chair in an upscale department store locally and decided to do a little shopping just to see if the same chair was available for a little less. We love the styling and quality of Jonathan Louis furniture but find it to be a little beyond our budget. With a little searching we found Henderson Furniture on the web and gave them a call. They were able to give us a price that was far lower than the local furniture store even after adding in shipping all the way from California. We have had nothing but good experiences from the beginning with Henderson Furniture. They shipped earlier than anticipated and the shipping charges came in lower than quoted. The chairs were extremely well packaged to avoid any damage and we have been happy with the whole experience. When the chairs arrived, we discovered that the fabric on the seat cushion had not been properly attached to the frame of one of the chairs. Upon contacting Henderson Furniture, they immediately contacted a local repair person who promptly came to the house and fixed the chair. You can't find a better price on quality furniture than at Henderson Furniture, and the personalized service is better than my local furniture store. We will be buying all our furniture from Henderson.
Joel and Carol Greer, UT
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06/12/2008: "Great Merchandise"
I have ordered my last two sofas from Henderson furniture as well as 4 mattresses and I love this store. Their salespeople are friendly without being overbearing and their merchandise is exceptional quality for a reasonable price. I had my first sofa for over 8 years and it still looked brand new. I just wanted to update my living room. They offer Pottery Barn type styles for a fraction of the price and you can get the fabric treated with a guaranteed stain resistant that is unbelievable. I also purchased fabric to re-cover my dining room chairs, Great place!
Megan R., CA
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03/15/07: "Great Ownership"
Very Personal Service: Judy has always helped us with every little detail, She even helps us now, after moving 2000 miles away in another state. Great Service and Great products. I still find ways of buying from her over local shops. Thanks a "million"
Lonnie & Shelly, MO.
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